Reviews

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Average Rating from 27 Reviews

- 9/19/2024 - Posted on Google
I have use many local hvac companies over there years and this is the best. I had a unit that 4 other companies looked at and said it couldn't be fixed. Their solution was I had to buy a new unit. I called natural state and John came to my house. John showed up when the appointment was scheduled for and thoroughly checked my unit. John repaired my unit when nobody else could. I will need a new unit at some point and this is the company I will be using from now on. This company is polite, on time and fairly priced. John went over several things we could improve whenever I do need a new unit that no other company had ever mentioned. If you're looking for a new hvac company look no further than natural state heating and cooling. Thank you John for fixing my unit and top notch customer service.
- 8/4/2024 - Posted on Google
John very dependable, very knowledgeable. Great guy knows his business goes above and beyond. We'll recommend him to anybody. He's gonna be our to go A. C repairs or maintenance. Guy.
- 6/27/2024
Did everything they said they would. Very professional and Knowledgeable. I will definitely be calling them for anything I need in the future. Thanks Again!
- 6/24/2024 - Posted on Google
I woke up Sunday morning to increasing temperature in my house. By 11 am it was 85 degrees inside. I called John and he was at my house in less than 20 minutes. John diagnosed my unit to find a bad capacitor and burnt motor. The last company installed the wrong size capacitor which burned up my motor. John got it all changed out and cleaned my unit up to look like new. He also gave me good maintenance tips for the future. All of this in 100 degree weather for a fraction of the cost the other guys charge. Needless to say I won't be calling anyone but John anymore for my HVAC needs.
- 6/20/2024 - Posted on Google
John is very quick to get to the house. He is knowledgeable about his profession and was quick to diagnose the problem. He's replaced my whole unit in my house. If your having problem, just give John a call.
- 9/12/2023 - Posted on Google
I call them every summer to service my AC & they always get it done same day. Super professional ?? ?? ?? ?? ??
- 7/17/2023 - Posted on Google
John was very knowledgeable about his profession and was quick to diagnose and repair both of my units even at 7am on a Monday morning. Thank you John. Natural State Heat and Air and yourself are my go to now!
- 7/5/2023 - Posted on Google
Best service around and the best value. This guy has been to my house a couple of times now and is very honest and knowledgeable in and beyond his field. Would recommend to anyone for any heat and air needs.
- 6/20/2023 - Posted on Google
John does excellent work. He is honest and reliable. If I could give him a 6 star review, I would.
- 1/28/2023 - Posted on Google
Highly recommend John really nice guy and he came out on Saturday to fix my heat Is reasonably price . Great service ??????????
- 7/6/2022 - Posted on Google
Came out after hours. Friendly and got the ac back quickly. Had a house full of company and none of the other AC repair shops in town would come out after hours on the 4th of July weekend. Called Natural State and he was here in
- 9/5/2021 - Posted on Google
I was very happy and blessed to have found this business. John was very polite and professional he took the time to explain what he was doing as he searched for my problem. John took the time to explain how my heat and air pump works, he explained the inner workings of the unit and how crucial it is to keep it serviced. I feel like he was very thorough and he didn't mind me looking over his shoulder asking a million dumb questions, some people seem to be in too big of hurry to do the job right or seem annoyed with a customer's question. He had a very positive attitude and for that I would like to give him a big shout out as the most polite and professional service man I have ever dealt with. John we at the Brashear house feel extremely blessed to have met you. We will recommend This awesome company to anyone who needs repairs or new installation and feel confident you too will be completely satisfied with his work, his knowledge, work ethics and honesty. John we can't thank you enough, May your company be blessed beyond measure!!!
- 6/19/2021 - Posted on Google
I called on a Saturday morning and he came out right away. He was very professional, polite, and knowledgeable. He didn't mind that I asked questions and he treated me with respect. He talked me through everything he was doing and explained why it was necessary. My house was sitting at 76* and before he left it was already down to 72* and cooling like a champ! He also gave me advice on what I could do to prevent future accidents and repairs!! 10/10 would call again and highly recommend!!
- 6/12/2021 - Posted on Google
John was amazing. Came home to a hot house. Called and he was here in less then an hour on a Friday night. He was the bomb! Checked and thoroughly went through every little thing that could have went way South. He went above and beyond. Don't sleep on this awesome service! More than 5 stars!
- 4/12/2021 - Posted on Facebook
Super knowledgeable & A+ customer service!!
- 7/24/2020 - Posted on Facebook
Had AC issues and they showed up fast and gave me a great deal!
- 7/22/2020 - Posted on Google
This company went above & beyond for us! They answered after hours and showed up immediately when our AC unit stopped working. They gave me a great price, are very professional, and walked me through how to take preventive measures. After thoroughly cleaning, and repairing the unit I received a call a day or two later to make sure it was still working correctly. I used them again to install an extra intake vent for more airflow and it cut my electric bill down while cooling the whole house faster! I can not recommend them enough!!
- 7/11/2020
Thanks to Natural State Heating and Cooling for installing our new unit. Very professional and super friendly!! Thanks John and Robbie!
- 7/11/2020 - Posted on Facebook
Very professional and super friendly! Would recommend to anyone.
- 6/20/2020
Excelllent work! John and Robbie know what they are doing, and they are very fair. Do yourself a favor and call these guys for A/C help!
- 6/18/2020 - Posted on Google
These guy's are awesome ! Call them out Saturday and they fixed our unit in no time and gave us a fair price! Very pleased with them .
- 6/15/2020 - Posted on Facebook
They came to work on my air conditioner on the weekend with no extra charge and even checked the next day to make sure everything was working good. Very friendly and helpful. And didnt over charge.
- 6/7/2020 - Posted on Facebook
Honest and dependable-really helpful!
- 6/4/2020 - Posted on Google
- 5/31/2020 - Posted on Google
I was told my unit needed to be replaced, so we called Natural State Heating and Cooling for a second opinion. Robbie came out and fixed it and it has been running great for the last month. Thank you Robbie!!! You saved us a ton of money !
- 5/31/2020 - Posted on Google
Came out on a Saturday and got our air going fast . Thanks again John and Robbie!
- 5/31/2020 - Posted on Google
John is excellent! Would recommend him to absolutely anyone!

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